markajbet Privacy Policy

This Privacy Policy is issued by markajbet ("markajbet," "we," "us," or "the Company"), the operator of the online gaming platform accessible at markajbet.club. markajbet provides online casino games, bingo, slots, and related gaming services primarily to players based in the Philippines.

For the purposes of this Privacy Policy, markajbet acts as the data controller in respect of the personal data of registered players and website visitors. As data controller, markajbet determines the purposes and means by which your personal data is processed.

If you have any questions about how markajbet handles your personal data, please refer to the Contact Us section at the end of this policy. Our support team is available 24/7 to assist you.

markajbet collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include, but are not limited to, the following:

markajbet collects personal data through several channels, depending on how you interact with our platform:

• Direct Collection: When you register a markajbet account, complete your profile, submit KYC documents, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide personal data directly to us.
• Automated Collection: When you visit and use the markajbet website or mobile platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, and browsing behavior on our platform.
• Third-Party Sources: We may receive personal data about you from third parties, including payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification service providers, fraud prevention agencies, and analytics partners. Data received from third parties is handled in accordance with this Privacy Policy.
• Publicly Available Sources: In limited circumstances, markajbet may collect data from publicly available sources for the purposes of fraud prevention, AML compliance, or regulatory due diligence.

Where markajbet relies on your consent to collect certain types of data (such as marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

markajbet uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your markajbet player account, including verifying your identity and age (21+ requirement) during registration and at any subsequent point.
• Service Delivery: To provide you with access to markajbet's games, promotions, bonuses, and all other platform features and services.
• Transaction Processing: To process your deposits and withdrawals via your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, etc.) and to maintain accurate financial records.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any reporting obligations to relevant regulatory authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, cheating, and other prohibited conduct on the markajbet platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, session reminders, and self-exclusion requests.
• Customer Support: To respond to your queries, complaints, and support requests, and to maintain records of our communications with you.
• Marketing Communications: Where you have given your consent, to send you promotional offers, bonus notifications, and news about markajbet. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the markajbet platform, games, and user experience.
• Dispute Resolution: To investigate and resolve disputes relating to your account, transactions, or gameplay.

markajbet processes your personal data on the following legal bases, in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (DPA), and its implementing rules and regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and markajbet — that is, to provide you with the gaming services you have registered for, process your transactions, and manage your account.
• Legal Obligation: Processing is necessary for markajbet to comply with its legal and regulatory obligations under Philippine law, including AML regulations, KYC requirements, and applicable gaming regulations.
• Legitimate Interests: Processing is necessary for markajbet's legitimate business interests, including fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.
• Consent: For certain types of processing — such as sending you marketing communications or using non-essential cookies — markajbet relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time.

markajbet is registered with the National Privacy Commission (NPC) of the Philippines as required under the Data Privacy Act of 2012. We take our obligations under Philippine data protection law seriously and are committed to full compliance.

markajbet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: We share financial data with payment service providers (such as GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
• Identity Verification Providers: We share identity documents and related data with KYC/AML service providers to verify your identity and comply with regulatory requirements.
• Fraud Prevention Agencies: We may share data with fraud prevention and security service providers to detect and prevent fraudulent activity on the markajbet platform.
• Analytics Providers: We use analytics services to understand how players use the markajbet platform. These providers process usage data on our behalf and are prohibited from using it for their own purposes.
• Regulatory Authorities: We may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes reporting obligations under AML regulations.
• Professional Advisors: We may share data with our legal, financial, and compliance advisors where necessary for the conduct of our business, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of markajbet's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

markajbet uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures.

The types of cookies used by markajbet include:

• Strictly Necessary Cookies: These cookies are essential for the markajbet platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: These cookies collect information about how players use the markajbet platform — such as which pages are visited most frequently and whether error messages are received. This data is used to improve the platform. All information collected is aggregated and anonymous.
• Functionality Cookies: These cookies allow the markajbet platform to remember your preferences (such as language settings) and provide enhanced, personalized features.
• Targeting & Marketing Cookies: Where you have given consent, these cookies are used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the markajbet platform. For more information on managing cookies, refer to your browser's help documentation.

markajbet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations.

• Active Accounts: Personal data associated with your active markajbet account is retained for the duration of your account's existence and for a period thereafter as required by law.
• Closed Accounts: Following the closure of your markajbet account, we retain certain personal data (including identity, financial, and gaming records) for a minimum of five (5) years, or such longer period as may be required by applicable AML regulations, tax laws, or other legal obligations.
• Marketing Data: If you have opted in to marketing communications, we retain your contact details for marketing purposes until you withdraw your consent or opt out.
• Support Records: Customer support communications are retained for a period of three (3) years following the resolution of the relevant query or complaint.
• Technical Logs: Server logs and technical data are typically retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, markajbet will securely delete or anonymize it in accordance with our data retention and disposal procedures.

markajbet takes the security of your personal data seriously. We implement a range of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction.

• SSL/TLS Encryption: All data transmitted between your device and the markajbet platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Storage: Sensitive personal and financial data stored on markajbet's servers is encrypted at rest using strong encryption algorithms.
• Access Controls: Access to personal data within markajbet is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Firewalls and Intrusion Detection: markajbet employs firewalls, intrusion detection systems, and other network security measures to protect our infrastructure from unauthorized access.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident Response: markajbet maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant Philippine authorities and affected individuals as required by law.

Under the Data Privacy Act of 2012 of the Philippines and its implementing rules, you have the following rights in relation to your personal data held by markajbet:

To exercise any of your data rights, please contact the markajbet support team. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request. There is no charge for exercising your data rights, though markajbet reserves the right to charge a reasonable fee for manifestly unfounded or excessive requests.

If you are not satisfied with how markajbet has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The markajbet platform is strictly intended for adults aged 21 years and above. markajbet does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines is 21 years, and markajbet enforces this requirement rigorously.

markajbet employs age verification procedures during the registration process and may request additional identity documentation at any time to confirm that a player meets the 21+ age requirement. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

The markajbet platform may contain references to or integrations with third-party services, such as payment processors and game providers. These third parties operate under their own privacy policies, which markajbet does not control.

markajbet is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the markajbet platform. markajbet selects third-party partners carefully and requires them to maintain appropriate data protection standards, but we cannot guarantee the practices of external parties.

markajbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page.

Where changes are significant, markajbet may also notify registered players via email or through a prominent notice on the platform. Your continued use of the markajbet platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how markajbet is protecting your personal data. The most current version of this policy will always be available at markajbet.club/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way markajbet handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You can reach the markajbet support and data privacy team through the live chat feature on the platform, or by emailing us directly. All data rights requests and privacy complaints will be acknowledged within five (5) business days and resolved within thirty (30) days where possible.

For concerns about how markajbet processes your personal data that cannot be resolved directly with us, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.